About Helm Operations
Find on LinkedIn ↗The Technical Support Specialist (TSS) at Helm Operations delivers world-class product support for maritime operators worldwide and for internal stakeholders. This role covers our night shift - 17:00-02:00 Pacific Time, which is 08:00-17:00 Philippine time - working remotely in the Philippines through our employer of record. It is one of two seats on that shift and it is Helm's only live coverage of European and Middle Eastern morning business hours and of APAC, so it carries real autonomy: you are frequently the only Helm support agent online, and you hand the queue over to our LATAM shift at the end of every night.
As described in a recent posting for “Technical Support Specialist”.
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