Client Solutions Consultant - Software and Application Engineering

Position: Software and Application Engineer

Location: Aseana, Parañaque City

Work setup & shift: Remote | Night Shift

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

As a Client Solutions Consultant - Software and Application Engineering

• Serve as the Software and Application Engineering subject matter expert during prospective and existing client discovery discussions.

• Lead implementations, onboarding activities, technical documentation, knowledge transfer, workflow validation, and delivery-readiness for new partnerships.

• Coordinate across clients, delivery centers, recruiting, sales, and account management teams to manage implementation plans, risks, and timelines.

• Partner with recruiting and operational teams to define job roles, craft evaluations, interview candidates, and support delivery team training.

• Provide post-launch advisory support, investigate complex technical issues, and recommend corrective actions to optimize software delivery.

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

• 3-5 years of professional experience in software development, SQA/testing, application support, or a related technical field.

• 3-5 years of experience working within a business process outsourcing (BPO) environment.

• Strong functional understanding of Software & Application Engineering services, SDLC, Agile, APIs, cloud, and security considerations.

• Proven ability to lead client-facing conversations, work independently, and collaborate across dispersed teams during 8:30 a.m. to 5:30 p.m. Eastern Time.

• Experience in client implementations, onboarding, technical discovery, solution design, process transitions, or pre-sales conversations.

• Prior experience as a technical lead, senior developer, QA lead, application support lead, or engineering supervisor.

• Proven ability to create technical documentation, such as requirements, user stories, process flows, architecture diagrams, API docs, or test plans.

• Familiarity with modern frameworks, databases, cloud platforms, dev tools, and issue-tracking systems (e.g., JavaScript, Python, SQL, AWS, Jira).

• Relevant certifications in Agile/Scrum, PMP, Cloud, ITIL, software testing, or experience with DevOps and AI-enabled development tools.

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

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Originally posted on Himalayas