Customer service representative
Onepilot2 weeks ago
- Where you can work from
- Remote — Austria, Belgium, Bulgaria and 25 moreAustria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Oman, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
- Salary
- Salary not disclosedThe employer did not publish a range. We do not estimate one.
- Job type
- Contract
- Experience
- Entry level
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via Himalayas · Himalayas
Job description
About Onepilot
Onepilot is an innovative company specializing in outsourcing customer support. Built on a modern and human-centered vision, we provide a turnkey solution to help businesses manage customer relationships efficiently and with high quality. Our mission is to ensure a flawless customer experience for our customers.
At Onepilot, we collaborate with freelance agents trained to meet each client's specific needs. These agents, compensated based on performance with a quality bonus system, embody our commitment to excellence. We are dedicated to offering them a flexible, transparent, and enriching work environment.
The role
As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their requests.
After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.
You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between 0,40€ and 2€. On average our agents earn 15€ an hour.
Location: EU · Contract: Freelance · Availability: 20h/week
Originally posted on Himalayas
Job availability & source
Still listed on the employer's own board at our last check, 6 days ago
This job was originally posted by the employer or source shown below. We re-check the original listing regularly to keep its availability current, and send you straight to it to apply — we never sit in between.
- Source
- Himalayas
- Posted by the employer
- 5 Oct 2026
- First seen by us
- 18 Oct 2026
- Last checked
- 18 Oct 2026
via Himalayas — view on source
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