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Himalayas

Customer Support Specialist

QuickTeam3 days ago

Where you can work from
Remote — South Africa onlySouth AfricaTimezone: est business hours
Salary
ZAR 17K–20K / month
Job type
Full-time
Experience
Mid level

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via Himalayas · Himalayas

Job description

Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.

  • Role Overview:
    • We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
    • Full-time, 40 Hours/Week
    • Fully remote, work from home
    • Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
    • Availability to work during EST business hours.

Responsibilities

  • Monitor EV charger statuses and identify any issues.
  • Communicate with property owners and drivers to assist with troubleshooting.
  • Coordinate with maintenance teams for on-site support.
  • Document issues and resolutions in the system.
  • Escalate complex technical problems when necessary.

Requirements

  • 3+ years of experience as a Customer Service Specialist or Technical Support Specialist
  • Tech-savvy with strong problem-solving skills
  • Excellent communication skills
  • Ability to multitask and manage active issues efficiently
  • Customer service or technical support experience in IT or related field preferred

Training Provided

  • EV charger systems and operations
  • Basic troubleshooting and issue resolution
  • Coordination procedures with maintenance and property teams

Originally posted on Himalayas

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via Himalayas · Himalayas

Job availability & source

Still listed on the employer's own board at our last check, 37 minutes ago

This job was originally posted by the employer or source shown below. We re-check the original listing regularly to keep its availability current, and send you straight to it to apply — we never sit in between.

Source
Himalayas
Posted by the employer
21 Oct 2026
First seen by us
21 Oct 2026
Last checked
25 Oct 2026

via Himalayas — view on source

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