Himalayas
Customer Support Specialist
QuickTeam3 days ago
- Where you can work from
- Remote — South Africa onlySouth AfricaTimezone: est business hours
- Salary
- ZAR 17K–20K / month
- Job type
- Full-time
- Experience
- Mid level
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via Himalayas · Himalayas
Job description
Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.
- Role Overview:
- We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
- Full-time, 40 Hours/Week
- Fully remote, work from home
- Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
- Availability to work during EST business hours.
Responsibilities
- Monitor EV charger statuses and identify any issues.
- Communicate with property owners and drivers to assist with troubleshooting.
- Coordinate with maintenance teams for on-site support.
- Document issues and resolutions in the system.
- Escalate complex technical problems when necessary.
Requirements
- 3+ years of experience as a Customer Service Specialist or Technical Support Specialist
- Tech-savvy with strong problem-solving skills
- Excellent communication skills
- Ability to multitask and manage active issues efficiently
- Customer service or technical support experience in IT or related field preferred
Training Provided
- EV charger systems and operations
- Basic troubleshooting and issue resolution
- Coordination procedures with maintenance and property teams
Originally posted on Himalayas
Job availability & source
Still listed on the employer's own board at our last check, 37 minutes ago
This job was originally posted by the employer or source shown below. We re-check the original listing regularly to keep its availability current, and send you straight to it to apply — we never sit in between.
- Source
- Himalayas
- Posted by the employer
- 21 Oct 2026
- First seen by us
- 21 Oct 2026
- Last checked
- 25 Oct 2026
via Himalayas — view on source
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