Learning Facilitator - Remote

• Steer daily live virtual sessions for your batch so trainees leave with something they can use on a real client task that same night, not just a checked box.
• Ask guiding questions instead of handing over answers, and hold your ground when a trainee fishes for the answer.
• Score every assessment against the rubric, not your gut, and defend the call when it's reviewed.
• Stage mock client intro calls and mock interviews that feel uncomfortably real, then fold checkpoint scores and session notes into one readiness call per trainee.
• Retool content, role-plays, and delivery with the Assistant Training Manager whenever a session isn't landing. Ship at least one improvement a quarter that measurably moves engagement or retention.
• Raise performance risks and program gaps early to the Training Supervisor first.

• 1+ year of virtual training experience with a track record you can point to
• 1+ recent year working as a VA/EA with US clients
• Experience running live sessions and mock interviews, and giving structured, constructive feedback
• A real grasp of different learning styles, and the habit of adjusting mid-session instead of finishing the deck
• Daily, hands-on use of Claude (or ChatGPT and similar tools) at work, and the skill to teach others to use AI well
• Working knowledge of Google Suite, Discord, and Slack
• Solid presentation skills in Google Slides, Canva, or similar
• Fully comfortable with a fixed overnight (PHT) schedule
• Excellent spoken and written English, clear enough to teach EAs who work with US clients
• WFH setup: reliable home workspace with 40 Mbps internet

Originally posted on Himalayas