Himalayas
- Where you can work from
- Remote — Portugal onlyPortugal
- Salary
- Salary not disclosedThe employer did not publish a range. We do not estimate one.
- Job type
- Full-time
- Experience
- Mid level
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via Himalayas · Himalayas
Job description
- RESPONSABILITIES:
- Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
- REQUIREMENTS:
- Native or near native level of Danish
- Good level of English (it will be to work in an international company)
- Highschool Degree
- Microsoft Office Knowledge
- Dynamic and Proactive
- Good communication skills
- Based in Portugal - WORK FROM HOME
- Experience with attending customers will be a plus
- ON OFFER:
- Basic salary for 14 months
- Performance Bonus
- Work from home
Originally posted on Himalayas
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via Himalayas · Himalayas
Job availability & source
Still listed on the employer's own board at our last check, 4 hours ago
This job was originally posted by the employer or source shown below. We re-check the original listing regularly to keep its availability current, and send you straight to it to apply — we never sit in between.
- Source
- Himalayas
- Posted by the employer
- 23 Oct 2026
- First seen by us
- 23 Oct 2026
- Last checked
- 23 Oct 2026
via Himalayas — view on source
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