Overseas Operations Manager (P2P)

1. Market Expansion & Growth Strategy

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  Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth
  
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  Monitor regional regulatory developments and assess their impact on P2P business models
  
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  Continuously adjust market strategy based on competitive landscape and market shifts
  

1. P2P Merchant & Ecosystem Management

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  Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
  
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  Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
  
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  Improve completion rate, trading efficiency, and dispute resolution performance
  
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  Develop structured management frameworks for regional merchant operations
  

1. Operational Optimization & Cross-Functional Collaboration

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  Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
  
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  Provide structured feedback on product gaps, user pain points, and regional behavioral differences
  
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  Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling
  

1. Data Monitoring & Competitive Intelligence

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  Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
  
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  Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
  
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  Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses
  

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  5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
  
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  Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
  
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  Experience at major exchanges
  
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  Strong understanding of:
  
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    P2P liquidity dynamics and spread formation
    
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    Regional payment systems (bank transfers, local e-wallets, alternative rails)
    
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  Proven ability to adapt operational strategy based on market and competitive changes
  
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  Strong analytical skills with data-driven decision-making capability
  
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  Excellent cross-functional collaboration skills
  
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  Fluent in English; Chinese or other regional languages are a plus
  

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  Experience managing regional teams, community contributors, or local operators
  
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  Strong understanding of overseas P2P fraud patterns and payment risks
  
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  Ability to independently articulate structural differences between regional P2P markets
  

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Originally posted on Himalayas