- Where you can work from
- Remote — Bulgaria onlyBulgaria
- Salary
- Salary not disclosedThe employer did not publish a range. We do not estimate one.
- Job type
- Full-time
- Experience
- Mid level
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via Himalayas · Himalayas
Job description
Cross Border Talents is hiring German speakers anywhere in Bulgaria (C1 and higher, spoken and written) for our client running a project for a German HR IT company specializing in software solutions for automated HR services. Their main customers are based in Germany, and they provide technical customer support to assist users with troubleshooting and log-in issues on the software platform.
Location: Work from Anywhere in Bulgaria (Remote)
Start Date: By 31st March 2025
Working Hours: 08:00 - 21:00, Monday to Friday (Rotational shifts)
Training: 6 weeks (2 weeks product training + 4 weeks shadowing)
Full-time work, 8 hours a day, 40 hours a week. Weekends fixed off!
Your Responsibilities
- Provide technical customer support in German and English via phone and email
- Assist clients in troubleshooting and resolving log-in issues on HR software
- Deliver high-quality customer service and ensure a positive client experience
- Collaborate with internal teams to escalate complex technical cases
Your Profile
- Fluent in German (C1+) and English (B2+)
- Currently located in Bulgaria (no relocation is provided)
- Experience in customer service or technical support is a plus
- Strong problem-solving and communication skills
- Ability to work remotely and manage time effectively
- Residence card in Bulgaria OR a EU member state passport
Interested? Apply now!
Originally posted on Himalayas
Job availability & source
Still listed on the employer's own board at our last check, 6 hours ago
This job was originally posted by the employer or source shown below. We re-check the original listing regularly to keep its availability current, and send you straight to it to apply — we never sit in between.
- Source
- Himalayas
- Posted by the employer
- 23 Oct 2026
- First seen by us
- 23 Oct 2026
- Last checked
- 23 Oct 2026
via Himalayas — view on source
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