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Representative - Customer Service

WescoPosted 10 hours ago

Where you can work from
Remote — United States onlyUnited States
Salary
Salary not disclosedThe employer did not publish a range. We do not estimate one.
Job type
Full-time
Experience
Mid level

Skills

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Job description

As a Representative - Customer Service, you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities

  • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.

Qualifications

  • High School Degree or Equivalent required
  • Associates’ Degree
  • 2-4 years of relevant experience
  • Solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Computer literate, including effective working skills of MS Word, Excel, and e-mail

Originally posted on Himalayas

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via Himalayas · Himalayas

Job availability & source

Still listed on the employer's own board at our last check, 2 hours ago

This job was originally posted by the employer or source shown below. We re-check the original listing regularly to keep its availability current, and send you straight to it to apply — we never sit in between.

Source
Himalayas
Posted by the employer
24 Oct 2026
First seen by us
24 Oct 2026
Last checked
25 Oct 2026

via Himalayas — view on source

View the original posting

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