Workday Integration and Support Engineer

• Design, build, maintain, and troubleshoot Workday integrations with internal and external systems, using Workday Studio and Workday Orchestrate as key development tools.
• Support connector-based integrations, including Core Connectors, and troubleshoot issues involving data flows, configuration, and downstream systems.
• Build and support integrations using RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath, with EIB, PECI, PICOF, and WECI used where applicable.
• Improve integration reliability, scalability, monitoring, documentation, and support procedures.
• Triage and resolve Workday incidents, service requests, integration failures, and data issues; conduct root-cause analysis, document resolutions, escalate when needed, and communicate status clearly.
• Support ITIL/ITSM processes and identify opportunities to improve service quality and operational stability.
• Support Workday migrations, testing, release validation, change control, and production deployments; coordinate releases and enhancements with stakeholders and change control teams.
• Validate integration performance, data accuracy, report outputs, security access, and business process changes.
• Create, maintain, and troubleshoot Workday reports, calculated fields, security configuration, and data extracts.
• Support data mapping, transformation, conversion, reconciliation, validation, and issue resolution across Workday and downstream financial systems.
• Partner with business, functional, and technical teams, vendors, and implementation partners to translate requirements into supportable solutions and deliver enhancements.
• Maintain functional and technical documentation, support procedures, decision logs, and knowledge articles.

• At least five years of experience supporting Workday in a production environment.
• Hands-on experience developing, maintaining, and troubleshooting integrations using Workday Studio.
• Hands-on experience with Workday Orchestrate to build and support integrations and orchestrated workflows.
• Strong understanding of Workday connectors, including Core Connectors, their configuration, data flows, and role in integrations with external systems.
• Hands-on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.
• Familiarity with RaaS, REST/SOAP APIs, SFTP, XML, XSLT, and XPath.
• Strong troubleshooting, root-cause analysis, documentation, change control, and deployment support skills.
• Experience with data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.
• Experience with ITIL/ITSM support processes and the ability to communicate clearly with business and technical stakeholders.
• Ability to collaborate across business, technical, and vendor teams and manage multiple priorities in a business-critical support environment.
• Attention to detail and a service-oriented approach, with a commitment to data accuracy, documentation, operational reliability, and continuous improvement.

• Experience with PECI integrations.
• Experience building and supporting EIB integrations.
• Workday production support experience across Financials, HCM, Payroll, or Planning.
• Workday integration-related certification or ITIL Foundation certification.
• Experience with Workday implementations, data conversion, post-go-live stabilization, or major enhancements.
• Experience with MuleSoft, Dell Boomi, or similar integration platforms; PeopleSoft; Atlassian tools; and external implementation partners.

• Position Type: Full-time W-2 employment. Independent contractor or 1099 arrangements are not available for this position.
• Location: Remote
• Pay Rate: $115K - $125K

Originally posted on Himalayas