Dental Insurance Verifier (WFH)

Key Responsibilities:

• Verifies and documents participation status with all insurances and umbrellas.

• Take calls to follow up on specific issues or requests with insurance and umbrellas.

• Perform related duties as assigned, within your scope of practice.

• Assist with client communication, including scheduling meetings, preparing materials, and following up on action items

• Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager

• Coordinate project timelines and deliverables for external clients to maintain progress within their given process

• Prepare paperwork (contract applications and letter requests) for assigned accounts

• Handle routine client inquiries and escalate complex issues appropriately

• 2+ years of dental insurance verification preferred

• Experience working with US dental insurance companies

• Strong written and verbal communication skills

• Proficiency in Microsoft Office Suite and G-Suite

• Excellent organizational abilities and attention to detail

• Ability to multitask and work in a fast-paced environment

• Professional demeanor and client-focused mindset

• Background in project management or customer service is highly valued, as these are excellent transferable skills for the role

• HMO with 1 free dependent upon hire (with Dental coverage)

• Life Insurance

• 20% Night Differential

• 20 PTO credits annually

• Great Company Culture

• Career Growth and Learning

• Night Shift

• Work from home

• Applicants from anywhere in the Philippines are welcome to apply!