Leave Specialist

Parsons is looking for an amazingly talented Leave Specialist to join our team! In this role you will get to work with our amazing employees who may need time away from work.

• Assist employees when requesting leave of absence from work that may include but not limited to: Medical, Personal, Military, Disability, FMLA and ADAAA
• Oversee the return to work process and coordinate with manager, talent leader and employee relations functions
• Generate and distribute reports to functional areas relating to leave of absence
• Conduct HR operational transactions in the HR systems and applications that support disability cases
• Resolve employee questions and issues in a timely manner
• Project manage prompt and complete resolution of technical challenges, collaborating with other teams to get the job done effectively and efficiently.
• Serve as an informational resource for HR Central for leave and disability
• Work closely with vendors to ensure service levels are effective
• Proactively identify policy and process improvement opportunities to deliver enhanced customer services to the organization
• Back up other HR Central team members, as needed
• Performs additional HR tasks and/or special projects, as assigned

• Bachelor’s degree (BA) or equivalent from two-year college or technical school is desired.
• Minimum one year of leave of absence administration experience
• Minimum three years of HR experience
• Minimum four years customer service experience
• Strong foundational knowledge of HR, Benefits and Payroll concepts and ability to learn and retain Parsons’ policies and business processes
• Ability to work any schedule during hours of operation: 9am to 8pm ET, Monday through Friday.
• Ability to learn and use technology to perform job requirements, including but not limited to MS Office, Workday, CostPoint, TESS, E-verify, BT line, Chat platform, and case management via Service Cloud/Salesforce.

• Strong time management, organizational and prioritization skills
• Customer service mindset with demonstrated ability to effectively communicate with employees and colleagues
• Ability to work under pressure while maintaining a positive attitude
• Agile and able to quickly adapt to ever-changing business needs

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Originally posted on Himalayas