Senior Account Executive

What do we do?

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

We are looking for a resourceful, ambitious, and autonomous sales specialist, preferably with a strong understanding of SaaS or Payments, eager to contribute to ambitious growth plans in the Americas. This is an exciting time for you to join: based on the size and breadth of our customers, we are growing like never before!

As a key member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You'll engage directly with a diverse range of companies, from SaaS to AI to app companies to established businesses within these landscapes, as they explore their e-commerce provider needs. Your role is critical in helping us define, drive, and achieve our revenue targets, ultimately bringing us closer to our vision of making Paddle the go-to solution for SaaS, AI, and app businesses worldwide.

This is a remote role based in San Francisco, CA.

• Build pipeline from leads armed by your Business Development Representative and Marketing counterparts, as well as your own self-sourced opportunities’

• You will be responsible for creating a portion of your own self generated pipeline opportunities

• Be responsible for the full sales cycle from prospecting, qualifying, carrying out demo’s through to closing deals

• Master Paddle’s product, know the features inside and out, understand the industry and be able to articulate Paddle’s value to CTO’s, Heads of Product and CEO’s alike.

• Work with management and across departments (Marketing, Product, Success, etc.) to determine the most effective approach for each sales opportunity.

• Identify flaws in both Paddle's and our competitors' product during the sales process, helping to inform our sales techniques and product roadmap.

• Learn and refine new sales skills with regular Account Executive sales training sessions and continuously learn and develop yourself as a thought leader in the industry.

• Mentor new Account Executives as they ramp and learn the process

• Have extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals

• Have experience with consultative, value-based selling and a proven track record of exceeding your quota

• Have experience selling highly technical products/services

• Are great at liaising with prospective clients in person, over the phone and email.

• Have an entrepreneurial attitude which thrives when solving complex challenges and you want to be part of an exceptionally fast-growing company

• You have experience in the payments space or selling B2B SaaS.

• Prior experience at a growth stage Internet/software company.

• Experience selling to technical persons, (CTO, Head of Product, (Technical) Founders).

• You’re familiar with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge and subscription based services such as Chargebee, Zuora, Recurly.

• Able to operate in an unstructured, self-starting environment.

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

We’re a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture.

We live and breathe our values, which are:

• Paddle Together - “None of us, is as smart as all of us”

• Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple”

• Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”

We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives.

We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

We’re a ‘digital-first’ company, which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations.

We recognize that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration.

Our Paddle hubs:

• In Europe: UK (London headquarters), Portugal (Lisbon hub), Netherlands and Ireland (Dublin hub)

• In North America: Austin, TX (USA) and Toronto (Canada)

Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work.

To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.