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Himalayas

WHMCS Support Manager

ALTTRIX CLOUDLast week

Where you can work from
Remote — United States onlyUnited States
Salary
Salary not disclosedThe employer did not publish a range. We do not estimate one.
Job type
Full-time
Experience
Manager
Customer SupportData & Analytics

Skills

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Apply on ALTTRIX CLOUD

Opens himalayas.app in a new tab. No account needed.

via Himalayas · Himalayas

Job description

This is a remote position.

  • Develop and maintain different WHMCS modules and 3rd party integrations, after market add on's, aligning with the business Product Roadmaps
  • Update WHMCS TPL templates and implement coding changes to enhance functionality and user experience
  • Create hooks to connect the WHMCS billing system with external tools, software, and services for seamless integration
  • Take ownership of ensuring data accuracy within WHMCS by collaborating closely with the Billing and IT teams
  • Conduct thorough research to identify and resolve issues, bugs, and data inaccuracies within the billing system
  • Manage data replication and translation processes from the billing system into our data warehouse
  • Assist business analysts in organizing data and developing tools for building comprehensive business reports
  • Pull data from various sources, such as Billing, Ticket, Chat, and Phone systems, into the Web Hosting Data Warehouse using ETL (Extract, Transform, Load) jobs
  • Assume responsibility for the Data Warehouse database, ensuring its integrity and optimizing its performance in PostgreSQL and MySQL
  • Drive Business Intelligence Reporting efforts by extracting relevant data from the data warehouse into BI reporting tools like Zeppelin or others
  • Perform custom coding to extend the functionality of reporting tools using Java and Angular

    Requirements

  • Strong experience in web hosting services, with hands-on experience in WHMCS administration (a must).
  • Experience maintaining and building WHMCS modules and 3rd party and API integrations.
  • Proficiency in PHP and CSS coding, with a solid understanding of web development principles
  • Familiarity with both front-end and back-end coding languages, development frameworks, as well as WordPress
  • Knowledge of business intelligence concepts and reporting tools is a plus

    Benefits

  • This is a remote job. You can work from anywhere as long as you adhere to the assigned work time schedules. Note: We use remote/digital time cards and tracking.
  • We offer a competitive compensation package that values you and your unique skill sets. Depending on the region you live in and the amount of hands on and proven experience you have, your compensation will commensurate with that.
  • Career advancement & professional development opportunities to help you reach your full potential.
  • Flexible work arrangements to support work/life balance.
  • In the USA, we offer Health and Medical, 401k contributions, vacation periods and bonus trips to southern destinations based on performance metrics achieved, goals attained and customer satisfaction ratings.
  • Outside of the USA, we offer medical and health assistance where allowable, bonus funds for achievements on performance metrics, goals attained and customer satisfaction ratings.

    • Originally posted on Himalayas

    Apply on ALTTRIX CLOUD

    Opens himalayas.app in a new tab. No account needed.

    via Himalayas · Himalayas

    Job availability & source

    Still listed on the employer's own board at our last check, 24 hours ago

    This job was originally posted by the employer or source shown below. We re-check the original listing regularly to keep its availability current, and send you straight to it to apply — we never sit in between.

    Source
    Himalayas
    Posted by the employer
    17 Oct 2026
    First seen by us
    18 Oct 2026
    Last checked
    25 Oct 2026

    via Himalayas — view on source

    View the original posting

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