Remote Customer Support Jobs
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- GainsightLast monthCA · USUSD 180K–210K / yearManager#FigmaLast monthView job
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- PagerDutyLast monthUnited StatesUSD 105K–127K / yearManager#Looker#Salesforce#TableauLast monthView job
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- RampLast monthCA · USUSD 60K–70K / yearJunior#QuickBooks#ZendeskLast monthView job
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- Abnormal AILast monthUnited StatesMid level#Jira#LLMs#REST APIsLast monthView job
Support and success roles are the ongoing relationship with customers after the sale: troubleshooting, onboarding, renewals and escalation. Technical support sits here too, as does the success side that owns retention.
Support is among the longest-established remote functions and hires across every timezone. SaaS companies dominate; the technical end concentrates at developer-tools and infrastructure vendors.
Check the hours honestly. Support is the function most likely to require fixed shifts or weekend coverage regardless of where you sit, and a posting that says "remote" without saying "flexible" usually means a rota.

