Remote Customer Support Jobs
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- 2 months agoView jobRemote OK
- Temporal2 months agoUnited StatesUSD 220K–270K / yearDirector#Kubernetes2 months agoView job
- 2 months agoView job
- PointClickCare2 months agoUnited StatesUSD 90K–115K / yearManager2 months agoView job
- GitLab3 months agoUnited KingdomMid level#CI/CD#Kubernetes#Linux3 months agoView job
- 3 months agoView job4 Day Week
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- Scribe3 months agoUnited StatesUSD 145K–205K / yearManager#HubSpot3 months agoView job
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- GitLab4 months agoUnited StatesUSD 105K–176K / yearManager4 months agoView job
Support and success roles are the ongoing relationship with customers after the sale: troubleshooting, onboarding, renewals and escalation. Technical support sits here too, as does the success side that owns retention.
Support is among the longest-established remote functions and hires across every timezone. SaaS companies dominate; the technical end concentrates at developer-tools and infrastructure vendors.
Check the hours honestly. Support is the function most likely to require fixed shifts or weekend coverage regardless of where you sit, and a posting that says "remote" without saying "flexible" usually means a rota.